How to request deletion

On iPhone, open Main Character, then go to Settings, Account and security, and Request account deletion. On the web, sign in and use the verified deletion form linked below.

If you cannot access your account, contact support. We will ask for additional verification before acting on a request that does not come from an active signed-in session.

We try to respond within 30 days. Verification, legal requirements, or complex requests may take longer.

What deletion includes

When we complete the request, we delete or de-identify personal information associated with the account unless we need to keep limited records for legal, tax, accounting, security, fraud prevention, dispute, or backup reasons.

If Apple Health or Google Health is connected, we also revoke or remove local health credentials where possible and delete imported health summaries, pending sync jobs, automatic check-in settings, and completion records tied to that connection.

Before you request deletion

Deletion is intended to be permanent. Public content, cached copies, backup copies, third-party records, and records required by law may take additional time to disappear or may remain outside Main Character's control.